Power Equipment Sales Specialist
Company: Rural King
Location: New Philadelphia
Posted on: March 20, 2023
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Job Description:
The Power Equipment Sales Specialist is integral in providing
outstanding customer service with a focus on meeting and exceeding
sales forecasts in all Power Equipment Departments. This position
must demonstrate extensive knowledge of power equipment, a strong
understanding of the retail financing process, knowledge of
competitive product offerings, and have experience with
relationship building and closing sales. The applicable product
classes this position would focus on include, but are not limited
to: Tractors, Tractor Attachments & Implements, Zero-Turn and
Riding Lawn Mowers, Utility Trailers, UTVs, and all related
accessories and parts. As the Power Equipment Sales Specialist, you
will be the direct point of contact for all of the customer's power
equipment needs for the whole life cycle of their equipment (sales,
service, warranty, etc.)
Provide excellent customer service by helping potential customers
find power equipment products that match their specific
applications and needs.
Ensure that equipment displays, and signage are set correctly and
maintained to optimize sales.
Follow The Outdoor Merchandising Guide to its entirety, to ensure
that all products are set and maintained to company standards.
Conduct power equipment demonstrations when necessary.
Assist customers throughout the retail financing process and ensure
all requirements are met prior to the release of the tractor.
Manage the ordering of many types of Power Equipment for store
stock as well as customer special orders.
Assist with receiving, moving, and displaying power equipment
products.
Conduct pre-delivery-inspection (PDI) processes when receiving and
selling any applicable equipment.
Coordinate the delivery of equipment products to customers as
needed.
Maintain Salesforce system with current customer information
throughout the whole life cycle of the equipment.
Maintain accurate tractor inventory in both the store inventory
systems and the Salesforce system.
Coordinate service and repair of items with the RK mechanics, parts
department, and mobile technicians.
Assist customers and store mechanics with repair documentation in
the Salesforce system, including creating cases, creating parts
requests, completing work orders and finalizing the warranty claim
process.
Ensure the safe use and proper maintenance of equipment &
tools.
Cross train other associates within the store to assist power
equipment customers.
Assist in maintaining the cleanliness of the outside of the store,
as well as the entire shop work area.
Use general office equipment regularly, specifically the ability to
frequently operate a keyboard to enter in information.
Sit/stand/walk for long periods of time.
Verbally communicate effectively with others (in-person and via
electronic devices).
May be required to cross train and perform other duties as
assigned.
Expert knowledge and operational experience with power
equipment.
Results oriented with retail sales experience.
Ability to interact with the team in a fast-paced environment,
remaining flexible, proactive, resourceful, and efficient.
Ability to work independently without supervision.
Strong background with using electronic equipment, including smart
phones, tablets, computers and online applications.
ID: 2023-12089
External Company Name: Rural King Supply
External Company URL: https://www.ruralking.com/
Street: 1203 Front Ave SW
Keywords: Rural King, Canton , Power Equipment Sales Specialist, Sales , New Philadelphia, Ohio
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