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Technical Service Representative

Company: Genie
Location: Millersburg
Posted on: April 8, 2021

Job Description:

https://www.geniecompany.com/ Position Function: We want customers to become customers for life and by working with the customer we expect repeat business and revenue stream; this position will be assisting in securing new and repeat business. A successful Commercial Technical Support Representative I candidate will assist our customer base by providing technical solutions, diagnosis, troubleshooting, and repair of commercial operators and products via telephone support. Will also perform follow-up calls to customer and potentially on-site visits which would require travel. Will serve to identify customer's needs and sales opportunities to maximize and grow sales. Field service experience is a plus. A candidate will be expected to have knowledge of commonly used concepts, practices and procedures within the construction industry. This position will report to a supervisor or manager/director. Essential Duties and Responsibilities: Strong communication skills and computer skills are a must. Oracle experience is a plus. Other Responsibilities: As determined by department Manager/Director to support daily functioning of department.

Keywords: Genie, Canton , Technical Service Representative, Sales , Millersburg, Ohio

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