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Direct Sales - Winback

Company: VXI Global Solutions
Location: Canton
Posted on: September 8, 2020

Job Description:

Job Summary The job is about offering customers the best deal to come back to the digital TV provider. You will work with your team on ways to take good care of each customer, learn new technology and provide great customer service. You will initiate outgoing calls to promote and sell potential and existing customers. We provide scripting, but you build trust, and rapport to identify customers' wants/needs and respond to objections in a natural and persuasive manner. This position will revolve around creating new clients or selling additional services to drive revenue. In addition, you are required to maintain records of contacts, accounts, orders and meet required quotas and metrics. Our top performers earn between $15 and $20 an hour with incentives and including an hourly base wage! Monday - Friday 11 AM - 8:00 PM Training Schedule What are the benefits of working for VXI Consistent 40 hours work week Shift variety (no work past 10 pm) Business casual attire Competitive hourly PLUS lucrative bonuses Rapid advancement to management Discounted client product and services (if applicable) Medical, Dental, Vision benefits begin after 30 days Fun, work, competitive environment General Duties & Responsibilities Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service. Contact private individuals by telephone to solicit sales for goods or services. Explain products or services and prices, and answer questions from customers Expected to use a consultative sales approach as you build trust and rapport, learning about the customers' needs Ability to build rapport utilizing effective probing questions Analyzing information and evaluating results to choose the best solution and solve problems. Ability to sell and overcome objections Ability to learn product knowledge and sell the best solutions. Meets standards of the job, such as quality standards, adherence to schedule and average handle time. Other related duties assigned as needed. General Knowledge, Skills & Abilities Strong phone skills required Needs to be an articulate, conversationalist with a positive and upbeat personality Strong work ethic and attention to detail Professional demeanor Excellent persuasive skills that build high levels of customer satisfaction Ability to navigate multiple open windows on desktop and keyboarding skills Demonstrate effective people skills and empathy when dealing with others Ability to work both independently and in a team environment The desire to work in a team environment achieving personal and team goals Requirements High school diploma or GED. Must be able to pass a criminal background check and drug screen upon job offer. Ability to work consistently 40 hours per week Flexible working schedule. The schedule is subject to change due to our call volume nature. Shifts available as early as 11am and work as late as 10pm. Exemplary attendance records with previous employers. Typing skills minimum 25 WPM Take advantage of our Referral For Life program. Each referral hired will earn you $20 per pay period up to Five (5) referrals PLUS your friend earns $20 per pay period just for being referred for as long as you both remain actively employed with VXI.

Keywords: VXI Global Solutions, Canton , Direct Sales - Winback, Sales , Canton, Ohio

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