Client Technician

Company: Robert Half Office Team
Location: Canton
Posted on: November 18, 2021

Job Description:

Description If you're looking for work, you might be the Customer Service Representative Robert Half is looking for to build solid customer relationships. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. If you're looking for work in Canton, Ohio and can work a long-term contract / temporary to full-time position, this could be the Customer Service Representative opportunity for you! The role will assist in supporting client needs in the business insurance department.
Responsibilities
- Field and send written business correspondence
- Give exceptional customer service in a timely fashion
- Review and process new business and renewal policies, endorsements and cancellations
- Manage incoming telephone calls Requirements - Ability to interact effectively with internal and external partners and clients/customers
- Positive attitude and an engaging businesslike approach
- Customer service and office administrative skills
- Ability to communicate verbally and in writing effectively throughout all levels of the company
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Knowledge of customer service
- Answering Inbound Calls experience
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Ability to navigate multiple computer systems and applications
- Strong proficiency with Microsoft Office applications, specifically Excel, Outlook and internet applications
- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use () .

Keywords: Robert Half Office Team, Canton , Client Technician, Professions , Canton, Ohio