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Logistics Coordinator- PM

Company: Kenan Advantage Group
Location: Canton
Posted on: March 15, 2020

Job Description:

Position Summary This position is responsible for providing tailored logistical solutions to the customer throughout the fuels delivery process. Team Members with our Logistics Department:

  • Service the Customers' requests and needs and communicate effectively between all relevant parties.
  • Manage customer orders process by verifying orders transferred directly into KAG's system through Horizon/TMW and Fuel Quest or by manually creating orders based on the specifics provided by the customer. Send orders to carriers and adjust when necessary.
  • Monitor loads through use of internal reporting systems and communication with the carriers and customers to ensure timely delivery of product.
  • Proactively identify and reactively facilitate operational solutions to prevent potential problems, including retains, run outs, and accidents to ensure the customer is fueled & operational, safely and efficiently.
  • Continually analyze carrier performance, including timeliness of delivery and volume of incidents to determine carrier effectiveness and productivity. Inform manager of issues and concerns related to carrier performance.
  • Verify customer inventory levels to prevent run outs and retains.
  • Perform detailed analytical reporting to create scorecards measuring on-time percentage, number of incidents, and progress towards expected annual gallons.
  • Provide customer service support back-up for other coordinators to reduce the number of call transfers.
  • Assist with invoicing and payments to customers and/or carriers when needed.
  • Review and improve Logistics processes and procedures.

    Potential Team Members should have:
    • High school diploma or equivalent required; Bachelor's degree preferred
    • Understanding of basic computer skills using email and web-based computer systems
    • Effective written and verbal communication skills
      • Willing to work non-traditional schedule which may include off shifts and/or weekends

Keywords: Kenan Advantage Group, Canton , Logistics Coordinator- PM, Professions , Canton, Ohio

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