Service & Support Administration Assistant

Company: Cuyahoga County Board of Developmental Disabilitie
Location: Cleveland
Posted on: May 28, 2025

Job Description:

Service & Support Administration Assistant



Job Locations

US-OH-Cleveland





# of Openings

1



Salary Range

B (See Description for more information)



Min Salary

USD $39,615.00/Yr.



Category

Service and Support Administration



Specific Facility

To Be Determined



Position Reports To

SSA Supervisor



Work Schedule

Full-time: 7.5 hours per day / Year Round






































Overview









The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking someone to assist Service and Support Administrators by completing paperwork and gathering information to enroll on or maintain Medicaid benefits, HCBS waivers, or applications for funding or services. The nature of work will include, but is not limited to the following:

• Provide an excellent customer experience for all who access services from Cuyahoga DD, both internal and external.
• Assist individuals to enroll in Medicaid benefits by completing Medicaid applications or forms.
• Assist with potential loss of Medicaid or loss of Medicaid by working with the team to gather paperwork needed to maintain Medicaid benefits or re-enroll in Medicaid, if needed.
• Complete HCBS enrollment paperwork, including but not limited to Medicaid forms, authorized representative forms, Clinician Verification forms, free choice of provider, and DoDD waiver enrollment forms as directed
• Complete applications for services or supports that are offered by Cuyahoga DD, such as Home Modification forms, Try Tech or Beyond Essential Lifestyle training. In addition, assist the SSA by completing applications for external programs or funding, including but not limited to Family Children First funding or Furniture Bank
• Review plans or other documents to verify that follow-up was completed as directed. Help collect data pertaining to internal supports and services.
• Use Word, Excel, and Adobe Pro to create a variety of document types including forms, tables, and charts.PERSONAL CONTACTS: Frequent contact with Cuyahoga DD staff, parents/guardians, and general public. UNUSUAL WORKING CONDITIONS: Employee will be required to drive extensively both within and beyond Cuyahoga County in order to perform of this position. Therefore, access to reliable transportation and an excellent driving record are necessary. You may be asked to meet with people in their homes, throughout the community and during the evenings and weekends. * SALARY: The minimum salary for all positions in Pay Schedule B is $39,615. However, the actual starting salary will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. BENEFITS: The Cuyahoga County Board of DD is a mission-driven organization. Attracting, retaining, and developing great talent is fundamental to achieving the Board's mission. We are committed to equal opportunity in all aspects of employment, including the way we compensate our employees. Our Employee Value Proposition (EVP) includes not only pay, but non-cash compensation such as extensive paid time off, flexible work schedules, some remote work opportunities, outstanding healthcare benefits as well as free dental, vision, and life insurance. We also have a fantastic pension plan through the Ohio Public Employees Retirement System. If that wasn't enough, you will have the opportunity to work in an outstanding work environment as part of a multidisciplinary group of professionals. If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information. The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team!
  
  
  
  
  
  
  
  
  
  
  
  
  
  Qualifications
  
  
  
  
  
  
  
  
  
  
  • High school diploma required.
  • Minimum three years of administrative assistant or office clerical experience.
  • Comprehensive knowledge of Microsoft Office and Microsoft suite products, with a minimum of three years computer and data entry experience required.
  • Excellent keyboard skills.
  • Education in secretarial or business school beyond high school level desirable.
  • Valid driver's license and an excellent driving record are required. Application Deadline: Open until filled. Application Procedure:
    • All applicants must apply ONLINE.
    • External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also welcome to upload a cover letter that outlines your interest in this position.
    • Current Cuyahoga DD employees are requird to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
    • All candidates are asked to create an online profile and you may be asked to answer a series of questions.
    • Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below. Application Deadline: Open until filled. Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE. - Individuals who may need assistance with the application process should contact Human Resources.- Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R.- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling 216-241-8230.
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      

Keywords: Cuyahoga County Board of Developmental Disabilitie, Canton , Service & Support Administration Assistant, Other , Cleveland, Ohio