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Parts Counter Salesperson- Canton, OH.

Company: Hill International Trucks
Location: Canton
Posted on: November 16, 2023

Job Description:

Parts Counter Salesperson- Marietta, OH.Marietta, OHDescriptionHill International Trucks, the Tri-State areas largest medium- and heavy-duty truck and trailer dealership, is currently looking for a full-time Parts Counter Salesperson. The primary responsibility of this role is to sell parts to all customers, over the counter, through the shop or on the phone.RESPONSIBILITIES

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.QUALIFICATIONS
    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Prior experience in an automotive, heavy-duty truck or tractor parts sales role.PHYSICAL DEMANDS
      • Ability to stand for long periods of time
      • Frequent bending, stooping, reaching, twisting
      • Lifting up to 80 lbsBENEFITS
        • Excellent pay (Salary + Bonuses)
        • Medical, Dental, & Prescription Drug coverage
        • 401K
        • Paid training
        • Regular performance reviews
        • Management opportunitiesPI464b0410567f-31181-32960696

Keywords: Hill International Trucks, Canton , Parts Counter Salesperson- Canton, OH., Other , Canton, Ohio

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