Patient Account Specialist CSR

Company: VirtualVocations
Location: Canton
Posted on: November 16, 2023

Job Description:

A company is looking for a Patient Account Specialist/CSR.
Key Responsibilities:

Answer phones and assist callers
Resolve customer complaints via telephone, email, and mail
Perform insurance eligibility and research eligibility validation errors

Required Qualifications:

High school diploma or equivalent
Minimum of 1-year call center/customer service experience
Minimum of 1 year experience in a medical office or a medical call center environment
Prior experience with medical scheduling, patient registration or patient billing software
Prior experience explaining EOB's to patients

Keywords: VirtualVocations, Canton , Patient Account Specialist CSR, Other , Canton, Ohio

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