Dealership Service Advisor
Company: Southeastern Equipment Co
Location: Canton
Posted on: May 27, 2023
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Job Description:
**Primary Purpose of the role:** Primary purpose is to schedule
day to day activities within the service department, ensuring that
machines are made ready for customers and sales in a timely manner
and can be repaired correctly and within a reasonable time frame as
required (both for internal and external customers). **Southeastern
Equipment Company has an AMAZING opportunity for a Service
Advisor.** **This position is Monday thru Friday between 7a-5p.**
The Service Advisor interacts daily with a variety of people
including customers, service personnel, parts personnel, sales and
rents personnel. You must be a people person and a team player to
work as a Southeastern Equipment Service Advisor. **Reports to:**
Service Manager **Direct Reports:** None **Responsibilities:**Meet
predetermined service sales objectives Schedule service
appointments - obtain customer and equipment data prior to arrival
Greet customers in a timely, friendly manner and obtain check
in/pick up information Write up / Enter equipment conditions/
problems accurately and clearly on repair order (written/computer)
Recommend additional necessary services Provide complete and
accurate written cost estimate for labor/parts Communicate any
changes to estimates, completion time with urgency Explain
completed work to customer Implement and maintain quality control
process Other duties as part of description and as per
company/department needs Qualifications: * Service writer or
warranty writer experience is preferred--However--we will train
those candidates with a customer focus and demonstrated technical
skills * Must have the ability to work with various manufacturer
computer programs and the ability to manage paperwork and reports
efficiently * Excellent verbal and written skills * Strong customer
service focus * Organizational and multitasking skills *
Typing/Data entry skills required **Benefits include Competitive
Compensation with performance bonuses and promotional
opportunities, company uniforms, boot allowance, medical insurance,
dental, vision, critical illness and life insurance, 401K, and paid
vacation. EOE.****Apply for Dealership Service Advisor**First name
Last name Email address Phone number I would like to receive
updates about my application via SMS Address (optional) City
(optional) State/Province Zip/Postal Code Yes No Please add your
resume 10MB limit; .pdf, .doc, and .docx file types are accepted.
ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and
.docx file types are accepted.
Keywords: Southeastern Equipment Co, Canton , Dealership Service Advisor, Other , Canton, Ohio
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