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Dealership Service Advisor

Company: Southeastern Equipment Co
Location: Canton
Posted on: May 27, 2023

Job Description:

**Primary Purpose of the role:** Primary purpose is to schedule day to day activities within the service department, ensuring that machines are made ready for customers and sales in a timely manner and can be repaired correctly and within a reasonable time frame as required (both for internal and external customers). **Southeastern Equipment Company has an AMAZING opportunity for a Service Advisor.** **This position is Monday thru Friday between 7a-5p.** The Service Advisor interacts daily with a variety of people including customers, service personnel, parts personnel, sales and rents personnel. You must be a people person and a team player to work as a Southeastern Equipment Service Advisor. **Reports to:** Service Manager **Direct Reports:** None **Responsibilities:**Meet predetermined service sales objectives Schedule service appointments - obtain customer and equipment data prior to arrival Greet customers in a timely, friendly manner and obtain check in/pick up information Write up / Enter equipment conditions/ problems accurately and clearly on repair order (written/computer) Recommend additional necessary services Provide complete and accurate written cost estimate for labor/parts Communicate any changes to estimates, completion time with urgency Explain completed work to customer Implement and maintain quality control process Other duties as part of description and as per company/department needs Qualifications: * Service writer or warranty writer experience is preferred--However--we will train those candidates with a customer focus and demonstrated technical skills * Must have the ability to work with various manufacturer computer programs and the ability to manage paperwork and reports efficiently * Excellent verbal and written skills * Strong customer service focus * Organizational and multitasking skills * Typing/Data entry skills required **Benefits include Competitive Compensation with performance bonuses and promotional opportunities, company uniforms, boot allowance, medical insurance, dental, vision, critical illness and life insurance, 401K, and paid vacation. EOE.****Apply for Dealership Service Advisor**First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

Keywords: Southeastern Equipment Co, Canton , Dealership Service Advisor, Other , Canton, Ohio

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