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Field Communications Rep

Company: Unicon
Location: Canton
Posted on: November 26, 2022

Job Description:

*We are currently accepting resumes for a Remote FieldCommunications *Rep *position in Canton, OH.*

*The selected candidate will perform the following duties: *
1. Monitor and adjust service work schedules. Prioritize and schedule service work. Monitor and operate multiple frequency/channel radio consoles to call out service orders. Respond in emergency situations.
2. Update service orders based on field or office requests and schedule customer appointments as needed.
3. Provide liaison services between the field and customer services operations.
4. Provide support for minor work management failures in work locations where that system is used.
5. Investigate cause of unprocessed orders and initiate corrective action.
6. Where applicable, monitor operational status of AMI meters and initiate field investigation orders where needed.
7. Where applicable, process AMI related field orders by use of AMI Head End System.

*Minimum Requirements: *
*Education Requirements: * High school diploma or GED.
*Work Experience: * Two years' work experience.

*Additional Requirements: *

Physical demand level is Sedentary
1. Basic PC Skills
2. Must be available to work rotating shifts and both scheduled and nonscheduled overtime as required. (OT rare)
Strong problem solving and analytical skills

Job Type: Contract

Salary: $18.00 - $23.74 per hour

Schedule:
* Monday to Friday

Experience:
* Field Communications Rep: 2 years (Required)
* Communications Rep: 2 years (Required)

Work Location: One location%58047475%

Keywords: Unicon, Canton , Field Communications Rep, Other , Canton, Ohio

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