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Customer Service and Sales Representatives

Company: VXI Global Solutions
Location: Canton
Posted on: July 19, 2021

Job Description:

We’re expanding our Canton Ohio location!


Join our team on our elite sales line of business! Earning potential 35k+ annually with abundant advancement opportunities.




Do you bring awesome energy and a great attitude to your everyday interactions with others? Are you passionate about sales and won't take no for an answer?


As an elite Inbound Sales Associate, you will receive Inbound calls from customers who have recently moved. You will build rapport with customers and select the best home and entertainment services to meet each customer’s individual needs by asking probing discovery questions and building value into available products in order to close the sale.


Compensation Package:

·         $14.00 /hr base wage + Bonuses. Average hourly rates w/bonus $16/hr with annual potential of  35k+! Top performers earn $18+ an hour w/bonus. (uncapped weekly bonuses on sales performance)

·         Prize spiff giveaways... As part of our team you can win some cool stuff! Go home with a new TV, Earpods, various other electronic devices or gifts cards. We love to reward our team!

·         Optional medical, dental, vision, and life insurance available. Effective after the first full calendar month of work completion if elected. 

·         Exclusive Referral Program – Earn $20 extra on every paycheck for each referral you refer for the life of your employment with VXI. Both employees must remain active for payout. No cap on refer payouts!

·         Employee discounted Cell phone services – Take advantage of a personal or family cell phone plan at a discounted rate, up to 5 lines!


Duties and Responsibilities:

·         Take inbound sales calls in call center environment and sell customers available products and services

·         Meet or exceed Key Performance Indicators and Guidelines in addition to VXI policies and Procedures

·         Maintain an acceptable level of performance week over week, month over month

Knowledge, Skills and Abilities

·         Ability to understand product details at a consumer level

·         Ability to quickly establish and build rapport

·         Ability to overcome objections

·         Active listening skills

·         Goal orientated and the desire to earn top incentive payouts

·         Strong customer service skills

·         Ability to follow a call flow

·         Exceptional time management

·         Knowledge of computers and MS-Windows

·         Excellent written and verbal language skills

·         Ability and Desire to sell or learn to sell

·         Ability to navigate multiple screens/programs and multi-task

·         Ability to type 25 wpm with 95% + accuracy

·         Professional comportment and demeanor

·         Ability to follow direction/accept coaching

·         Ability to manage stress

·         Desire to work in a team environment achieving personal and team goals

·         Self-motivated and upbeat


·        Quota Based sales experience & previous call center experience is preferred.

·         High School diploma or GED

·         Must submit to a background check and drug test upon offer of employment

·         Full Time position up to 40 hours per week

·         Flexible working schedule. Schedule are subject to change due to our call volume nature

·         Exemplary Attendance records with previous employers

Job Type: Full-time


Pay from $14.00 per hour

Covid Protocol

VXI has been working tirelessly to provide a clean and Covid-safe environment for our staff.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time.

Keywords: VXI Global Solutions, Canton , Customer Service and Sales Representatives, Other , Canton, Ohio

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