Inside Sales Rep (Business Accounts)
Company: Things Remembered, Inc.
Location: North Jackson
Posted on: June 12, 2021
The Teammate in this role is responsible for creating and
building relationships with prospective national account business
customers to achieve sales goals. This individual will discover
customer needs, make appropriate recommendations, and close sales.
They will focus on prospecting, nurturing relationships, generating
sales, and driving repeat business.
Responsibilities (Essential Functions)
Perform outbound prospecting calls to add new customers to
account lists to identify appropriate contacts, qualify and drive
leads through the sales pipeline. Utilizes account lists and
contacts prospective and existing national business customers to
promote special sales events, products and achieve sales goals.
Handles inbound/outbound sales calls and establishes rapport,
identifies needs, makes appropriate recommendations, handles
objections and closes the sale. Builds customer loyalty by ensuring
customer satisfaction and generates new leads from existing
customer referrals. Demonstrates expertise in presenting product
features and benefits and maximizes each sales encounter by
recommending company endorsed add-ons. Remains current on all
promotions, accurately calculates volume discounts, prepares quotes
and recommends appropriate payment and shipping methods. Maintains
sales records and prepares sales and activity reports as required.
Utilizes CRM tool according to established procedures. Maintains a
high degree of accuracy when processing orders, reporting
corrections, submitting order change requests, etc. Completes all
paperwork in a timely manner. Responds to inquiries regarding order
status, order changes, returns, billing, shipping charges, etc. in
an efficient and professional manner. Builds relationships with
customers by following up post sale to ensure customer satisfaction
Meets quality, sales and shrink goals. Adapts to business needs
through willingness to cross-train and performs other tasks as
Bachelor's Degree or equivalent experience required. 3-5 years'
inside sales experience or 2-3 years of outside sales
Keywords: Things Remembered, Inc., Canton , Inside Sales Rep (Business Accounts), Other , North Jackson, Ohio
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