Inside Sales Rep (Business Accounts)

Company: Things Remembered, Inc.
Location: North Jackson
Posted on: June 12, 2021

Job Description:

Overview

The Teammate in this role is responsible for creating and building relationships with prospective national account business customers to achieve sales goals. This individual will discover customer needs, make appropriate recommendations, and close sales. They will focus on prospecting, nurturing relationships, generating sales, and driving repeat business.

Responsibilities (Essential Functions)

Perform outbound prospecting calls to add new customers to account lists to identify appropriate contacts, qualify and drive leads through the sales pipeline. Utilizes account lists and contacts prospective and existing national business customers to promote special sales events, products and achieve sales goals. Handles inbound/outbound sales calls and establishes rapport, identifies needs, makes appropriate recommendations, handles objections and closes the sale. Builds customer loyalty by ensuring customer satisfaction and generates new leads from existing customer referrals. Demonstrates expertise in presenting product features and benefits and maximizes each sales encounter by recommending company endorsed add-ons. Remains current on all promotions, accurately calculates volume discounts, prepares quotes and recommends appropriate payment and shipping methods. Maintains sales records and prepares sales and activity reports as required. Utilizes CRM tool according to established procedures. Maintains a high degree of accuracy when processing orders, reporting corrections, submitting order change requests, etc. Completes all paperwork in a timely manner. Responds to inquiries regarding order status, order changes, returns, billing, shipping charges, etc. in an efficient and professional manner. Builds relationships with customers by following up post sale to ensure customer satisfaction Meets quality, sales and shrink goals. Adapts to business needs through willingness to cross-train and performs other tasks as needed.

Qualifications

Bachelor's Degree or equivalent experience required. 3-5 years' inside sales experience or 2-3 years of outside sales experience.

Keywords: Things Remembered, Inc., Canton , Inside Sales Rep (Business Accounts), Other , North Jackson, Ohio