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Customer Care Representative

Company: VXI Global Solutions
Location: Canton
Posted on: October 16, 2020

Job Description:

Full Job Description VXI is GROWING We're expanding up to 500 employees in our Canton, OH location. If you want a job that you can build into a career and have opportunity for growth as well as stability, then VXI is a place you want to be in. We are looking for Customer Care Representatives to join our team For an immediate interview, we allow walk-in interviews. Simply complete an online application (at home or in our office) and come to our office for your interview. Customer Care Representative Responsibilities: Customer Care Representative with Sales will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Successful Customer Care Representatives are patient, empathetic, and passionately communicative. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. Inbound Customer Care Representative and Sales Representatives are also expected to use a consultative sales approach as you build trust and rapport, learning about the customers needs. In addition, you will be required to overcome objectives and meet a required quotas / metrics. Your goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Able to submit to a background check and drug test upon offer of employment Customer Care Representative Benefits: Full Health Insurance (Medical, Dental, & Vision) Fun Work Environment Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran Cell phone benefits for employees - $25/month per line for unlimited phone, text and data. restriction may apply Referral for Life Program - Referee receives a residual bonus every pay period for you and your referral. restriction may apply TV programs employee discounts If applicable, employee receives TV program at an employee discounted rate Job Type: Full-time Pay: $11.00 per hour Benefits: Dental Insurance Health Insurance Vision Insurance Schedule: 8 Hour Shift Experience: Customer Service: 1 year (Preferred) Work Location: One location This Job Is Ideal for Someone Who Is: Dependable more reliable than spontaneous People-oriented enjoys interacting with people and working on group projects This Company Describes Its Culture as: Detail-oriented quality and precision-focused Stable traditional, stable, strong processes Company's website: Work Remotely: No

Keywords: VXI Global Solutions, Canton , Customer Care Representative, Other , Canton, Ohio

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