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Systems Administrator

Company: Novogradac & Company LLP
Location: Dover
Posted on: August 3, 2022

Job Description:

The Systems Administrator I works within the IT-Operations Help Desk team to provide system and application support in order to ensure secure, stable and sustainable enterprise support of computer workstations, servers, and other physical or virtual IT Infrastructure.This includes but is not limited to end-user support, system deployment, performance tuning, upgrades/patches, maintenance, troubleshooting, documentation, permissions, and file-sharing within Windows Operating Systems and a Windows Active Directory Domain.This position may report to an IT Operations Supervisor and/or IT Operations Manager/Director.Your Contributions and ResponsibilitiesAct as a front-line interface to users, accepting Help Desk Incident and Service Requests and/or escalating to an appropriate team member within IT-Operations, IT-Engineering or IT-Information SecurityAssist end-users with hardware and software challengesAssist in training end-users on programs or systemsSupport Microsoft Active Directory and maintain security groupsPerform software and application installations and upgradesDocument implementation guidelines and installation guidance. Document work.May provide research and recommendations regarding systems or software purchases for the firm as requestedAssist with projects or other operational tasks for the IT department as assignedWork under general supervision of an IT-Operations Supervisor or IT-Operations Manager/DirectorProvide technical assistance and support for incoming inquiries and issues relating to software applications, computer operating systems, network equipment and infrastructure, and phone equipmentProvide QA testing for system and software application deployment and/or technology change managementAssist in managing technology operations for a local network or networksPerform routine tasks to support the firm's operating systems under the supervision of a more experienced System AdministratorYour Background and SkillsStrong interpersonal and communication skills-explain simple procedures (written and/or verbal) and maintain good phone-voice etiquette for diplomacyTrain users in applications and operating system fundamentals and to write basic documentationWork well alone or on a teamExcellent customer service and problem-solving skillsOrganizational and follow-through skills, peforming work accurately with strong attention to detailFamiliarity with current operating systems and its commands/utilities at a user level; ability to edit files, use basic utilities and commands, find users home directories, navigate through the file system, install software on workstations and use I/O redirection; some understanding of how user authentication happens in a directory service contextAbility to meret deadlines and effectively prioritize a fast-paced and varied workload, effectively manage a variety of concurrent and shifting prioritiesSense of urgency and bias toward actionInterest in structured approaches to system configuration management preferredStrong intellectual curiosity and motivation to advance in the profession is desiredYour QualificationsMinimum of two years of college or equivalent post-high school education or experience plus 1years of system administration experience and/or appropriate balance of education and work experience.Bachelor's Degree in Computer Science or related field is preferredPrior experience working in a professional services firm is a plus Why work with us?Our firm is committed to providing our people with opportunities to excel professionally.We believe in the importance of a welcoming work culture and quality work-life integration to support our staff as we grow together.We're leading the way to a better future of work culture. Increased number of paid holidays per yearCompetitive salaries with continuous review of market conditionsFlexible working hours and work arrangementsRemote and hybrid opportunitiesExpanding Social Impact department for a healthy, happy, inclusive and productive workplaceThe benefits of joining our teamStrong growth opportunitiesCompetitive benefits package401(k) package with firm profit-sharingStrong emphasis on quality work-life integrationDress for your day policyResources of a national firmGet to know us better!Hello! We're Novogradac & Company LLP, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989, the allied group of Novogradac companies has grown to more than 800 employees and partners with more than 25 offices throughout the country.Novogradac & Company LLP is one of the nation's top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.Ready to learn more?To be considered for this position, interested candidates MUST apply via our company website: http://careers.novoco.com/ Novogradac & Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k). Novogradac and Company LLP is an equal opportunity employer. Novogradac's culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

Keywords: Novogradac & Company LLP, Canton , Systems Administrator, IT / Software / Systems , Dover, Ohio

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