Curbside Express Lead
Company: Giant Eagle
Location: Allison Park
Posted on: June 29, 2025
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Job Description:
Job Summary Curbside Express Leads are key players in in our
stores’ success. They make sure our Curbside Express orders are
fulfilled quickly, accurately and with a smile. They also provide
unparalleled guest service and support the Asst. Guest Service Team
Leader. To thrive in this position, you should be a team player.
You know that you are only successful when those around you are set
up for success. You are eager to support an amazing team, have the
drive to grow your career in leadership and have the ability to
inspire those around you. Job Description Experience Required: 0 to
6 months Experience Desired: Customer Service Experience; 1-3 years
in a service-oriented environment, and be comfortable with
technology. Additionally, experience leading others is desired.
Education Desired: High school diploma or equivalent Lifting
Requirement: Up to 50 pounds Age Requirement: At least 18 years of
age Job Responsibilities Administer Team Members'; workload,
conduct guest transactions at curbside, communicate discrepancies
and help bag and store orders. Provide customer service that
exceeds requirements for both internal and external guests.
Understand all guest service initiatives and measurement tools (i.
e. voice of guest, mystery shoppers). Respond to guest calls
regarding product inquiries, special orders and product requests.
Schedule Team Members and delegate work assignments. Provide
coaching and feedback to Team Members. Oversee and evaluate
training provided to Team Members Attend and conduct daily team
huddles. Write department orders, monitor ordering and supervise
stocking and receiving. Develop and implement merchandising plans
using company guidelines Take an active role in building the
store's product assortment. Utilize all available tools to help
reduce and eliminate shrink. Comply and perform self-assessments.
Pass all internal and external audits. Understand and adhere to the
collective bargaining agreement. Develop and maintain communication
processes with other departments. Be willing and able to be back up
other grocery lead positions. Must be able to work a flexible
schedule, which could include nights, weekends and holidays.
Maintain safety as the top priority for our Team Members, guests
and products. Properly handle products and equipment in accordance
with food safety and safety guidelines. Actively participate in,
and promote, an environment which embraces diversity, inclusion and
respect for Team Members, guests, vendors and the community. About
Us At Giant Eagle Inc., we’re more than just food, fuel and
convenience. We’re one giant family of diverse and talented Team
Members. Our people are the heart and soul of our company. It’s why
we strive to create a nurturing environment that offers countless
career opportunities to grow. Deep caring and solid family values
are what makes us one of the top work places for jobs in the
Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas.
From our Warehouses to our GetGo’s, our grocery Stores through our
Corporate home office, we are working together to put food on
shoppers' tables and smiles on their faces. We’re always searching
for the best Team Members to welcome to our family. We invite you
to join our Giant Eagle family. Come start a lasting career with
us.
Keywords: Giant Eagle, Canton , Curbside Express Lead, Hospitality & Tourism , Allison Park, Ohio
