CantonohRecruiter Since 2001
the smart solution for Canton jobs

Retail Branch Manager Tier 3

Company: Citizens Bank
Location: Canton
Posted on: May 13, 2020

Job Description:

Job DescriptionDescription As a Branch Manager, you'll operate as business leaders and be responsible for coaching and building your team in a profit and loss environment. You determine the success of your branch by recruiting top talent with the ability to forecast staffing needs. In this role you will inspire, model and motivate service through staff coaching and training to achieve a superior customer experience. The Branch Manager prioritizes, manages, and communicates promotional campaigns and product initiatives. Fosters a motivated, diverse team environment; by setting employees up for success establishing clear objectives for the branch and for each employee. The Branch Manager is responsible for branch compliance with bank policies, procedures, and operational integrity. Maintains and develops relationships with existing small business customers and creating great partnerships within Citizens and the community. Creates and manages to the branch business plan profit and loss. Will deploy all resources to optimize individual, team performance and team development plan management. Reports to the Retail Branch Regional Manager Success in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Regional Sales Manager and District Sales Manager. As a Branch Manager your primary responsibilities include: * Create a Service Environment: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success. * Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed. * Provide sales leadership to ensure franchise growth: Leading by example, through accountability, reward and recognition to drive outstanding sales and service results. * Ensure our customers are extremely satisfied with every interaction - make it memorable and the best part of their day. * Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations. * Bring a positive energy and confidence to Citizens every day. Qualifications * Leadership experience; successful record of coaching and mentoring colleagues to improved results. * 4 years sales management experience in Retail or Branch Banking environment * Proven ability to manage objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment * Drive an exceptional customer experience validated through customer satisfaction surveys * Supervise and coach the team to achieve sales excellence, ensure the delivery of world class customer service as well as operational integrity * Maintain strong partnerships with community & civic organizations * Adaptability, flexibility and ability to work branch hours, including some weekends and evenings * Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLS Preferred Skills/Experience: * Experience managing a branch with an FTE count up to: Tier I - 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less * For Multi-Site locations qualified candidate will be skilled in remote or multi-unit management * For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branch. Education, Certifications and/or Other Professional Credentials: * Associate's or Bachelor's degree preferred * High School Diploma or equivalent required Success Factors * Knowledge, skills & abilities that typically lead to success in the job include: * Holding others accountable * Coaching * Inspiring * Team Leadership * Customer service * Risk acumen * Business partnering * Problem solving * Retail banking * Talent sourcing & assessment Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday - Saturday, hours may vary Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Oppo

Keywords: Citizens Bank, Canton , Retail Branch Manager Tier 3, Hospitality & Tourism , Canton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Warehouse Team Member
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Amazon remains open as an essential service to serve our communities delivering critical supplies directly to the (more...)
Company: Amazon
Location: Stow
Posted on: 06/4/2020

Camping Technical Specialist
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Dick's Sporting Goods
Location: Columbus
Posted on: 06/4/2020

Warehouse Team Member
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Amazon remains open as an essential service to serve our communities delivering critical supplies directly to the (more...)
Company: Amazon
Location: Berea
Posted on: 06/4/2020


Customer Service Delivery Tech Expert - Part-Time
Description: Customer Service Delivery Tech Expert - Part-Time 18/Hr commissions Mileage Reimbursement Monthly Phone Stipend Hours : 3:55pm --- 8:15pm Forward Stocking Location : Columbus, OH 43228 Must be able (more...)
Company: Asurion
Location: Columbus
Posted on: 06/4/2020

Warehouse Team Member
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Amazon remains open as an essential service to serve our communities delivering critical supplies directly to the (more...)
Company: Amazon
Location: Avon
Posted on: 06/4/2020

Warehouse Team Member
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Amazon remains open as an essential service to serve our communities delivering critical supplies directly to the (more...)
Company: Amazon
Location: Bedford
Posted on: 06/4/2020

Housekeeping Assistant
Description: Rose Senior Living - Avon seeks a full-time 1st shift working 80 hours bi-weekly Housekeeping Assistant to join its team. Rose Senior Living - Avon is developed and owned by Edward Rose Sons, known (more...)
Company: Personnel Management Senior Living, LLC
Location: Avon
Posted on: 06/4/2020

KFC Assistant Restaurant Manager - Hourly
Description: DescriptionManagementWhen you join the KFC Brand, you join our Family Our KFC Family takes pride in our high quality standards, southern inspired hospitality and serving guests our world-famous chicken (more...)
Company: KFC
Location: Wooster
Posted on: 06/4/2020

Warehouse Team Member
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Amazon remains open as an essential service to serve our communities delivering critical supplies directly to the (more...)
Company: Amazon
Location: Medina
Posted on: 06/4/2020

Retail Cashier
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Dick's Sporting Goods
Location: Columbus
Posted on: 06/4/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Canton RSS job feeds