Care Coordinator
Company: I am boundless
Location: Newark
Posted on: June 29, 2025
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Job Description:
Summary/Objective: Primary job responsibilities involve
assessing needs, service and resource linkage, and care
coordination to support youth and families/ caregivers in the
OhioRISE plan in achieving their health and outcomes goals. Care
Coordinators are primarily community-based and may be able to
perform some tasks from home. Care Coordinator Non-Licensed will
work with individuals, parents/guardians, Boundless staff,
community members, and other service and support providers via
face-to-face engagement, telephone, video conferencing, and
electronic communication. Day-to-day activities are varied based on
the needs of the individuals and families/ caregivers on the
caseload. The Care Coordinator Non-Licensed serves as a primary
point of contact and liaison for all the vital support providers in
a youth or family's life, including scheduling meetings, tracking,
exchanging documentation, following up on needs and appointments,
and reporting outcomes. Essential Functions: Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Participate in ongoing
assessment of needs of individuals and family/ caregivers utilizing
assessment and screening tools, including completion of and
updating of the Ohio Brief or Comprehensive CANS assessments, as
required.Complete initial and ongoing outreach and contacts with
individuals and family/ caregivers within required
timelines.Convene and facilitate child and family team meetings
according to required timelines.Develop, review, and update child
and family-centered care plans according to required
timelines.Monitor child and family-centered care plans to ensure
that services are delivered in accordance with the
plans.Participate in developing, reviewing, and updating crisis
safety plans according to required timelines with a licensed
professional collaborator.Perform referrals and linkages to
appropriate services and supports, including natural supports,
along the continuum of care.Facilitate discharge planning
activities for youth admitted to a psychiatric residential
treatment facility or an inpatient behavioral health
facility.Facilitate transition activities for youth transitioning
between facility and community-based settings. Submit child and
family-centered care plans to the OhioRISE plan according to
required timelines.For youth and children enrolled in the OhioRISE
plan, facilitate the transition, as appropriate, out of the
OhioRISE program.Provide on-call availability and support for youth
and families/ caregivers outside regular business hours, as
needed.Identify formal and informal resources in the communities
served, initially and on an ongoing basis, paying particular
attention to the availability of culturally responsive resources.
Link individuals and families served to the resources as needed and
update databases to share resource information.Track and report
when less than two providers of a needed service are available
within a community to offer an individual or family. Participate in
team and community meetings regarding necessary resource
development specific to the communities served.Facilitate the
completion of necessary forms and documentation, including consent
for release information with relevant stakeholders and child and
family teams.Establish and maintain positive relationships with the
local system of care partners such as the children's services
system, Title IV-E agencies, boards of developmental disabilities,
local corrections and court systems, schools, family and children
first councils, managed care organizations, providers of behavioral
health services, and primary care providers.Support individuals and
families in accessing medically necessary services and
supports.Serve as a liaison between individuals, families, and care
team members to positively promote collaboration.Complete all
documentation as required, including gathering and reporting of all
health and outcomes data.Manage phone calls and communication from
individuals, families, guardians, and stakeholders, etc. Coordinate
meetings and ensure information is exchanged consistently.Respond
to and be available for clients and families in crisis, as needed,
including referencing the crisis plans and facilitating the
appropriate linkage to de-escalate the crisis.Meet engagement,
documentation, and contract requirements as established by
management.Provide excellent customer service and communication
coordination between team members, individuals, families/
caregivers, community members, and collaborating organizations.All
other assigned duties. Skills, Knowledge, & Abilities:Exemplary
attendance Excellent communication skills, both oral and written
High level of professionalism with the ability to conduct oneself
as a representative of the organization within the
communityExcellent organizational skills with the ability to stay
focused and meet deadlinesAbility to prioritize multiple
tasksAbility to follow all company policies and
proceduresIntermediate computer skills with the ability to learn
new software and reporting systems Professional telephone etiquette
Must be able to show tact and diplomacy when dealing with parents,
clients, peers and staff Supervisory Responsibility: This position
does not request any supervision of staff. Work Environment: This
job regularly works in the community, providing services outside of
the office, in schools, client homes, and other community settings.
This role routinely uses standard office equipment such as
computers, phones, and photocopiers. Physical Demands: The physical
demands described here are representative of those that an employee
must meet to perform the essential functions of this job
successfully. While performing the duties of this job, the employee
is regularly required to talk or hear. The employee frequently is
required to stand, walk, and reach with hands and arms. Position
Type/Expected Hours of Work: This is a full-time position, and
hours of work and days are Monday through Friday, during business
hours. Evening and weekend work may be required as job duties
demand based on needing to link an individual or family in crisis
to the appropriate resources or perform initial outreach to a
crisis referral. Travel: Travel is primarily local during the
business day, although some out-of-the-area and overnight travel
may be expected occasionally. Position may require transporting
clients as appropriate to support their linkage needs.
Education/Experience: Bachelor’s degree in psychology, social work,
or other related field OR at least three years of experience in
children’s behavioral health, child welfare, developmental
disabilities, juvenile justice or a related public sector human
services or behavioral healthcare field, providing community-based
services to children and youth, and their family or caregivers.High
School and GED required Experience in one or more of the following
areas of expertise:Family systemsCommunity systems and
resourcesCase managementChild and family counseling or therapyChild
protectionChild developmentAdditional Eligibility
Qualifications:Valid Ohio Driver's License with Ohio Bureau of
Motor Vehicles - No more than 5 points on driving record. Valid car
insurance.Current High Fidelity Wrap-Around and CANS Assessor
training or the ability to complete such within 90 days of
hireTraining in cultural competency or the ability to complete such
within 90 days of hire.Other Duties: Please note this job
description is not designed to cover or contain a comprehensive
listing of activities, duties, or responsibilities required of the
employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice. Salary: . Date posted:
06/07/2025
Keywords: I am boundless, Canton , Care Coordinator, Healthcare , Newark, Ohio