Medical Screener

Company: Greater Columbus Oral Surgery & Dental Implants
Location: Canton
Posted on: March 12, 2025

Job Description:

Medical ScreenerIn response to growth, Dietrich Dental Implants and Oral Surgery is looking for an experienced Medical Screener. We are a busy, productive office that requires someone with strong organizational and communication skills and who has a sense of urgency and is a fast learner. We are in Canton, Ohio and will be soon opening a second location in Akron, Ohio. We are looking to hire for both locations. Role and Responsibilities:

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication
• Answer the phone promptly with a smile.
• Schedules/modifies appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Responsible for assessing patients' health status by collecting vital information like medical history, surgical history, and medication history.
• Accurately record all patient information in electronic medical records, provide basic health information and instructions regarding procedures.
• Medical coordination patient tracking (gather medical information, fill out coordination forms, and referral communication)
• Referral communication via email and mail.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned. Education and Experience:
  • High school diploma or equivalent required.
  • One year of customer service experience required. Skills and Abilities:
    • Understanding of dental and medical terminology.
    • Friendly, inviting, and professional personality and presence.
    • Basic computer skills.
    • Strong communication skills.
    • Good organizational skills.
    • Attention to detail. Core Benefits & Wellness:
      • Medical, Dental, and Vision Coverage
      • Uniforms/Scrubs provided yearly Financial Well-Being:
        • Competitive pay, bonus potential, and annual merit reviews
        • 401(k) Plan w/Company Match
        • Health Savings Account (HSA) with HDHP health plans Life Insurance:
          • Basic and Supplemental Life Insurance
          • Spouse and Child Life Insurance Time Off, Disability and Leave Of Absence:
            • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
            • Long- and Short-Term Disability Plans
              
              
              
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Keywords: Greater Columbus Oral Surgery & Dental Implants, Canton , Medical Screener, Healthcare , Canton, Ohio