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Facility Services Manager

Company: The East Ohio Gas Company
Location: Cleveland
Posted on: May 18, 2024

Job Description:

Posting End Date:
May 29, 2024

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

Enbridge is hiring a Manager, Facilities Services Management who will provide operational leadership and planning for the execution of our REWS policies, projects, and plans. The manager will ensure Workplace Services (WPS) to our Utilities businesses are aligned with Enbridge values and business direction while ensuring alignment across North America, while working to develop and continually enhance a network of senior level internal and external relationships to provide agreed deliverables and to support Enbridge. The Manager will contribute to the long-term effectiveness of the company and our North American Utilities.

If you are an inspiring Operational Leader with energy, tenacity and excellent influencing skills, and experience contributing to strategy and translating that strategy into an actionable plan, we'd be excited about the opportunity of talking with you about this challenging and meaningful role!

Here's what you will do:

  • Continually review and refine the Workplace Services customer service model.
  • Accountable for leading the (WPS) teams in providing planning, utilization, and services to promote a safe and healthy work environment for all building occupants while optimizing the use and efficiency of all facilities within an overall strategic framework. Initially the role will focus on our Utility business in Ohio and we expect that the scope will increase over time to include other Utility businesses in North America.
  • Ensure operational alignment across areas of responsibility, including workplace design and furniture specifications.
  • Oversee budget preparation, including but not limited to operations, maintenance, capital, charge backs, financial forecasting, budget execution and reporting, and determining workforce mix (employee/contractor/consultants).
  • Promote environmental sustainability and an overall environmental philosophy as it pertains to workplace management, policies, recycling program management, energy audits and retrofits, building commissioning, building system audits, purchasing policies, vendor relationship management, and indoor air quality management.
  • Develop workforce productivity improvements, including process and technical improvements such as lighting, air quality, thermal comfort, and design alignment with business functions.
  • Manage Operations, Maintenance and Repair, including preventative, breakdown and custodial maintenance, trash removal, energy management, system/equipment inventory, maintenance and repair work, disaster recovery, andsupplies procurement.
  • Oversee Facility Emergency management, including emergency preparedness planning, threat assessment, and fire drill training.
  • Oversee Security and Life Safety management, including access controls, physical deterrents, electronic security, and vulnerability assessments.
  • Oversee Administrative Services, including food services, move management, mail management, duplication and graphic services and parking.


    Who you are :

    You have:
    • A related Bachelor's degree and 10 or more years of progressively responsible experience within the WPS & Facilities Management industry including at least 5 years in a significant Strategic Leadership role OR an equivalent combination of formal education, certification, and experience.
      • For candidates who do not possess a Bachelor's degree, an additional 3-years of related experience is required.
      • Significant professional development leading to excellence in areas of Facilities and Real Estate Management.
      • Experience working and leading in large complex organizations.
      • Strong understanding of Workplace Solutions service delivery along with strong contract management and negotiation skills.
      • Knowledge of trends and innovation relating to the workplace, building regulations and facilities / service contracts in North America.
        • Project management methodology
        • Information processing capability

          You are:
          • Committed to learning.
          • Proactive and results driven.

            You can:
            • Operate and influence at Senior Executive level.


              Working Conditions:
              • Moderate travel across North America is required in the role.
              • Will be managing multiple, complex, and large-scale issues at the same time.


                Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #topemployer

                Physical Requirements include but are not limited to:

                Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

                Mental Requirements (Both Field & Office) include but are not limited to:

                Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

                Company paid international relocation assistance is not offered for this role.

                Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer .We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com .

                Information For Applicants:
                • Applications can be submitted via our online recruiting system only.
                • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
                • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

                  To learn more about us, visit www.enbridge.com

Keywords: The East Ohio Gas Company, Canton , Facility Services Manager, Executive , Cleveland, Ohio

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