Assistant Operations Manager
Company: Mattress Firm
Location: Maple Heights
Posted on: May 17, 2024
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Job Description:
Now Hiring Assistant Operations Manager Is your current job a
nightmare? Make it a dream at Mattress Firm The Assistant
Operations Manager contributes to Mattress Firm's success by
assisting in the efficient day-to-day operations of multiple
functions within their assigned distribution center located in
Solon, Ohio and ensures the distribution center (DC) provides
world-class service to internal and external customers. Benefits
Include: Excellent career growth opportunities through on-the-job
training and development programs 401(k) with employer matching
Mental health and life resources Medical, dental, prescription and
vision plans Get paid on-demand Base pay or uncapped commission
Employee discounts, including mattresses and sleep accessories,
cell phones and electronics, travel, car and home loans The
Assistant Operations Manager contributes to Mattress Firm's success
by assisting in the efficient day-to-day operations of multiple
functions within their assigned distribution center, supervising
members of the distribution center team, and contributing to
meeting organizational financial objectives. Essential
Responsibilities Assist in the efficient day-to-day operations of
the distribution center. Contribute to meeting overall financial
objectives of the distribution center compared to budget. Create
and foster an environment of trust, open two-way communication, and
cohesive team effort. Ensure alignment with strategic vision and
communicate organizational mission and values to the team.
Communicate with team members through regular and frequent
meetings. Hold one-on-one meetings with direct reports at least
twice a month. Ensure adherence to operational processes, policies,
and procedures. Ensure the distribution center meets company
standards on appearance, cleanliness, and functionality. Identify
opportunities and drive continuous improvement initiatives in the
distribution center. Facilitate resolution of customer service
issues. Verify driver payroll for accuracy. Conduct required
physical cycle counts, review discrepancies, and make appropriate
corrections. Ensure use of proper safety equipment and maintain a
safe working environment by ensuring adherence to all safety
policies and procedures. Complete all required training modules and
certifications prior to the due date. Ensure all safety policies
and procedures are followed to ensure a safe work environment for
all. Communicate professionally with all internal and external
contacts. Follow all Company policies and execute Company standards
on appearance and functionality as well as appropriate brand
representation. Communicate any concerns or issues to leadership to
ensure proper efficiency of department and company operations.
Execute team member performance improvement plans, progressive
discipline, and terminations when appropriate per Company policy.
Non-Essential Responsibilities Participate in monthly DC-wide
meetings to communicate organization and DC wins and opportunities
and speak to any questions or concerns. Assist Loss Prevention with
loss prevention audit and safety audits. May be responsible for
safety and other training and periodic retraining to all team
members and contract employees in the DC. May monitor employee time
records and review and approve paid time off and leave of absence
requests in accordance to policy and procedures. May participate in
interviewing and hiring process for potential DC team members. May
manage the DC in the absence of the DC leader. May be involved in
coaching conversations and administering disciplinary actions. May
lead or participate in daily stand up meetings at the beginning of
each shift or team meeting. May take an active role in onboarding
and training new DC team members. Execute company initiatives and
other activities requested by supervisor. Update job knowledge by
participating in educational opportunities. Enhance department and
organization reputation by accepting ownership for accomplishing
new and different requests; explore opportunities to add value to
job accomplishments. Contribute ideas on ways to optimize or
improve the team, the department, and the Company. Education High
School diploma or equivalent required Bachelor's Degree preferred
Professional Experience 2 Years related experience Skills List Able
to be open and approachable to build goodwill, positivity, and
loyalty with team members. Ability to motivate and empower
individuals and groups to greater participation, commitment, and
high standards of performance. Capable of building team spirit,
encouraging team collaboration, identifying hidden strengths of
individuals and team, encouraging all team members to express
suggestions and ideas, and finding own creative solutions for
upcoming problems. Capacity to identify all aspects of a problem
and understand why a problem exists in order to develop a workable
solution. Able to adapt to new situations, change and shift
strategies to meet different types of challenges. Skillful in
proper use of tools, hardware, software, and equipment to ensure
optimal functioning. Adept at collaborating with others to identify
problems, provide advice, and develop agreeable solutions. Ability
to evaluate the impact of a business decision on the business
financial statements and financial wellbeing in the long term.
Knowledge Warehouse, logistics, or supply chain knowledge Computer
literacy in Microsoft products: Outlook, Excel, PowerPoint General
warehouse standard operating procedures Basic retail operations
Inventory control Safety policies and procedures Financial
analysis, reporting, and budgeting Physical Demands Warehouse
Environment Sitting frequently Standing frequently Walking
frequently Talking frequently Hearing frequently Lift or move 100
pounds or more Usage of hands and fingers Reaching with hands and
arms Stooping, kneeling, crouching, or crawling occasionally Sight
is required to ensure the safety of yourself and others. Pay Range:
$50K Now dont fall asleep out there the sooner that we receive your
application, the closer you are to the career of your dreams
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY Mattress Firm is an
equal employment opportunity employer and is committed to
maintaining a non-discriminatory work environment, and does not
discriminate against any applicant or employee for employment on
the basis of race, color, religion, sex, national origin, age,
disability, veteran status, marital status, sexual orientation,
gender identity, or any other characteristic protected by
applicable law. Mattress Firm is committed to creating a dynamic
work environment that values diversity and inclusion, respect and
integrity, customer focus, and innovation.
Keywords: Mattress Firm, Canton , Assistant Operations Manager, Executive , Maple Heights, Ohio
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