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Remote Senior Enterprise Technical Support Engineer II

Company: VirtualVocations
Location: Canton
Posted on: September 23, 2022

Job Description:

A Software-as-a-Service provider is in need of a Remote Senior Enterprise Technical Support Engineer II.

Core Responsibilities Include:
Owning successful Support outcomes to ensure high customer satisfaction
Leading problem management, root cause analysis, and preventative measure ideation
Must meet the following requirements for consideration:

Accomplished communicator, influencer, and leader; able to work with customers, users, senior level management
A minimum of 5-10 years of customer service related experience
Bachelor's degree in a technical field and/or comparable industry certifications and experience

Keywords: VirtualVocations, Canton , Remote Senior Enterprise Technical Support Engineer II, Engineering , Canton, Ohio

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