Radiology Support Specialist I: Radiology
Company: Akron Children's Hospital
Location: Akron
Posted on: June 26, 2025
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Job Description:
Full-time, 40 Hours/Week Day Shift: 8:30am - 5pm Onsite Summary:
Serves as first point of contact for coordinating Radiology
Services for out-patients, internal and external providers and
other clinical and support staff. As a team member, you will work
to provide the best care and services, to ensure customer
satisfaction and a positive patient experience, upholding the Akron
Children's Hospital's culture and values. Responsibilities: Manages
complex scheduling and coordination of services for Radiology
appointment requests. Responsible for knowledge and understanding
of clinical criteria warranting specific Radiology orders, and
scheduling according to the Department of Radiology guidelines.
Responsible for verifying and ensuring that all patients' physician
orders are received, written and ordered correctly and in
accordance with Radiology guidelines and protocols. Ability to
communicate STAT results to providers and patients, while
maintaining HIPPA compliance and demonstrating sensitivity to the
patients and families. Gathers appropriate registration
information, including demographic and insurance verification to
expedite the Authorization/ Pre-Certification process and to
achieve optimal reimbursement. Greeting and registering outpatients
for their appointments that includes gathering accurate demographic
and financial information or scheduling of walk-in patients. Other
duties as required. Other information: Technical Expertise
Experience working with all levels within an organization is
preferred. Experience in healthcare is preferred. Basic knowledge
of medical terminology and patient scheduling experience preferred.
This position requires excellent communication skills. Education
and Experience Minimum of 1 year experience in patient
registration, scheduling, office, or a customer service role, using
computers, required. High School Diploma or GED required. CHAA
(Certified Healthcare Access Associate) or related medical
certification a plus. This position requires telephone work,
customer interface, the ability to work independently and use sound
judgement Full Time FTE: 1.000000
Keywords: Akron Children's Hospital, Canton , Radiology Support Specialist I: Radiology, Administration, Clerical , Akron, Ohio
