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Customer Service - Physician%27s Office (PSM)

Company: Medline Industries, Inc.
Location: Canton
Posted on: September 24, 2022

Job Description:

Now is the time to join our growing family! Medline is a global manufacturer and distributor of medical products. With over 550,000 products, our mission is to provide quality medical products with superior value to health care providers and end users, improving patient care and enhancing the quality of peoples%26rsquo; lives. Our employees mean so much to us! Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together! Customer Service - Physician%26rsquo;s Office (PSM) We are seeking a dynamic, hard-working professional with a solid education or background in customer service and a desire to work for a fast-paced, large corporate organization. In addition to customer skills, you must have a %26ldquo;roll-up your sleeves%26rdquo; attitude. The challenging responsibilities of the position include:

  • Customer Service supporting our Physician%26rsquo;s office Sales Team and their customers.
  • Provide strong email/phone support for accounts and sales reps
  • Process orders via fax, phone, and EDI
  • Monitor and resolve order blocks
  • Perform tasks that relate to new item set up and stock situations
  • Manage backorder reports and provide information to customers
  • Set up RGA%26rsquo;s/credits
  • Generate and review medium complexity reports Medline offers a Monday thru Friday schedule, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more! Qualifications:
    • High School Diploma or equivalent
    • Previous customer service experience required
    • Excellent communication and organization, and follow-up skills
    • Exhibit a strong desire for customer focus and satisfaction
    • Ability to organize multiple tasks
    • Ability to work independently or in a team environment
    • Computer skills that include MS Word, Excel, SAP, Sales menu and efficient use of the internet and email

Keywords: Medline Industries, Inc., Canton , Customer Service - Physician%27s Office (PSM), Administration, Clerical , Canton, Ohio

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