Insurance Account Manager

Company: Business Athlete Association - Ohio Division
Location: Rocky River
Posted on: January 15, 2026

Job Description:

Job Description Job Description Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! In return, we offer Stock Purchase Options, company revenue-sharing plans, healthcare benefits, and various opportunities for professional advancement. Moreover, we have a winning culture and a comprehensive leadership development program. Work from home and office. Compensation: $75,000 Responsibilities: Consult with clients to help process quotes and issue renewals or any updates needed to current policies Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding Set clear goals, track performance, and hold teams accountable to high standards Collaborate with stakeholders to align short-term priorities with long-term goals Ensure adherence to operational policies and industry best practices Lead recruitment, onboarding, and performance management efforts Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience Qualifications: Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered Must have very strong follow up, written and verbal communication skills and problem-solving skills Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match Applicants must have an active insurance license in their state or be willing to get licensed in 90 days Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) About Company We attract a select group of leaders, enterprises, and high achievers eager to jumpstart their sales careers with a fast-paced, stable, and international company. We call that select group Business Athletes that thrive in a positive, advancement-focused culture. Follow us on Instagram @surace_smith_partners_org

Keywords: Business Athlete Association - Ohio Division, Canton , Insurance Account Manager, Accounting, Auditing , Rocky River, Ohio