Accounts Receivable - Patient Pay Collector - Hybrid

Company: Viva USA, Inc.
Location: Monroeville
Posted on: July 1, 2025

Job Description:

Title: Accounts Receivable - Patient Pay Collector - Hybrid Description: Position Summary Follows processes to assist with processing, insurance verification and authorization, revenue cycle management, compliance and documentation, as well as customer service and issue resolution. Provides support in ensuring accurate billing, efficient revenue flow, and compliance with regulations. Duties Collecting payments Scheduling payments Reviewing resident’s statement of account for accuracy of charges and proper account handling. Work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances. Accounts Receivable – Patient Pay Collector will be responsible for validating patient balances, working with other departments to determine validity, and making outbound calls to patients to collect on balances. This position requires work within several different operating systems as well as Microsoft Office. Experience Required Qualifications : 1 year(s) experience of medical or healthcare billing related work (examples: collections, balance overview, payments, payment plans) Experience communicating with customers/members on the phone. Must live within a 1 hour commute from the client office. Explanation of Benefits (EOB) experience 1 year(s) experience in self pay collections 1 year(s) experience in Microsoft Office, specifically Microsoft Excel, Microsoft Outlook, and Microsoft Word Ability to multi-task, manage simultaneous projects, and prioritize task in a fast paced environment while displaying strong attention to detail Ability to work independently and collaboratively with a team environment Able to multi-task and meet deadlines Excellent problem-solving skills Education Verifiable High School Diploma or GED is required. safety sensitive

Keywords: Viva USA, Inc., Canton , Accounts Receivable - Patient Pay Collector - Hybrid, Accounting, Auditing , Monroeville, Ohio