Collections Representative

Company: Byrider
Location: Marietta
Posted on: January 16, 2022

Job Description:

Collections Representative (Remote)
Byrider is growing!
Collections Representative needed!

Work from home after 90-day training.
Rewards for Collections Representative:
Total annual compensation of $40,000.00 - $65,000.00
Competitive hourly pay + weekly & monthly incentive
Remote work
1st party secured loans
Exclusive Service Department that helps ensure customer satisfaction
Career growth potential
Help customers move into a better credit situation
Byrider has been in business over 32 years
Byrider has 150 locations in 31 states
Collections Representative Responsibilities:
Meet collection goals to allow for a performing portfolio & the credit advancement of our customers
Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
Team with other members of Consumer Finance and Operations to ensure customer satisfaction
Hours For Collections Representative:
5-day work week
No Sundays
40 hour work schedule
Work 2 nights a week until 7
Work 2 Saturdays a month 8-12
Collections Representative Requirements:
Call center, collections, customer retention or related experience
Able to work some early evening & Saturday work hours
Collections Representative Skills:
Listen intently to the customer
Prioritize calls & time throughout the day
Build rapport with customers & team members
Stay organized & have good follow up
Be task-oriented
Be able to identify problems & offer solutions
Be able to negotiate as needed
Have prudent judgment
Exercise good common sense
Be a team player

Keywords: Collections, Customer Retention, Collections Specialist, Collections Account Manager

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Keywords: Byrider, Canton , Collections Representative, Accounting, Auditing , Marietta, Ohio