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Collections Representative

Company: Byrider
Location: Marietta
Posted on: January 13, 2022

Job Description:

Collections Representative (Remote)Byrider is growing!Collections Representative needed!

Work from home after 90-day training.Rewards for Collections Representative:

  • Total annual compensation of $40,000.00 - $65,000.00
  • Competitive hourly pay + weekly & monthly incentive
  • Remote work
  • 1st party secured loans
  • Exclusive Service Department that helps ensure customer satisfaction
  • Career growth potential
  • Help customers move into a better credit situation
  • Byrider has been in business over 32 years
  • Byrider has 150 locations in 31 statesCollections Representative Responsibilities:
    • Meet collection goals to allow for a performing portfolio & the credit advancement of our customers
    • Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
    • Team with other members of Consumer Finance and Operations to ensure customer satisfactionHours For Collections Representative:
      • 5-day work week
      • No Sundays
      • 40 hour work schedule
      • Work 2 nights a week until 7
      • Work 2 Saturdays a month 8-12Collections Representative Requirements:
        • Call center, collections, customer retention or related experience
        • Able to work some early evening & Saturday work hoursCollections Representative Skills:
          • Listen intently to the customer
          • Prioritize calls & time throughout the day
          • Build rapport with customers & team members
          • Stay organized & have good follow up
          • Be task-oriented
          • Be able to identify problems & offer solutions
          • Be able to negotiate as needed
          • Have prudent judgment
          • Exercise good common sense
          • Be a team player
            Keywords: Collections, Customer Retention, Collections Specialist, Collections Account Manager

            misc

Keywords: Byrider, Canton , Collections Representative, Accounting, Auditing , Marietta, Ohio

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